UCG SOLUTIONS
Turn aging accounts into an organized recovery program.
UCG segments A/R by age, value, payer, denial status and recoverability so teams can focus on accounts and root causes with the greatest financial impact.
Scope of support
- A/R inventory assessment
- 0–30 / 31–60 / 61–90 / 91–120 / 120+ segmentation
- High-dollar account prioritization
- Payer-specific worklists
- Claim-status follow-up
- Denial-linked A/R review
- Legacy A/R projects
- Escalation protocols
- Recovery reconciliation
- A/R dashboards and aging trends
Common risks and triggers
- Stalled claims
- Unworked denials
- Payer follow-up gaps
- Missing documentation
- Authorization issues
- Underpayments left in A/R
- Timely-filing exposure
- Low-value work consuming capacity
HOW THE WORK MOVES
Follow this capability through its operating steps.
Select each stage to inspect the task, the issue to watch, an example action and the accountable reviewer.
WORKFLOW EXPLORER
A/R worklist to resolution
Prioritize accounts by context and move each through a clear next-action path.
SELECTED STAGE
Inventory
Open balances are organized by age, payer, denial and claim status.
Illustrative operating sequence. Final responsibilities, payer rules and automation scope are confirmed for each engagement.
Organizations served
- Hospitals & Health Systems
- Physician Groups
- Independent Practices & Clinics
- BPO & KPO Organizations
INTELLIA relevance
UCG INTELLIA™ supports operational visibility, prioritization and workflow automation across revenue-cycle work, with review roles defined for each process.
- Denial Intelligence: Detect patterns, surface likely root causes, prioritize work and connect recovery findings back to prevention.
- A/R Intelligence: Segment accounts by age, value, payer, denial status and recovery potential.
- Workflow Automation: Trigger worklists, routing, alerts and human-review steps around defined business rules.
Related services
Discuss your workflow with UCG.
Share the revenue-cycle issue, operational priority or payer challenge you are working through.
Request an A/R Assessment